With the beginning of 2006, the El Gouna Customer Services Department would like to announce its expansion under the leadership of Ms. Leila Aggag. A team of three young customer service employees is now pleased to assist you with any concern, suggestion etc.
Welcome to Ms. Laila Aggag, new Customer Services Manager. She is a villa owner herself since June in Phase IV.
Ms. Leila Aggag (Customer Services Manager): 010 – 168 4000
Welcome also to Ms. Melanie Burgener, new Customer Services Coordinator from Switzerland.
Mr. Hany Hassan, Customer Service Coordinator, is still part of the team. 012 – 174 1185
On the other hand, Mr. Amr Affifi, previous Customer Service Manager, has left Orascom and gone to Cairo.
The Customer Service department can still be reached on ext. 4455 and is still located in building 25 next to El Gouna Limousine.
Email: [email protected]